Clients Overview
ProBatteri.dk is a leading Denmark-based company specializing in battery repair, refurbishment, and sales. Known for its high-quality service and efficient battery lifecycle management, ProBatteri operates both as an e-commerce brand and a service provider for individual and business clients across the country. With rising online orders and growing operational complexity, the company sought a unified digital platform to manage and automate its workflows.
Project Objectives
ProBatteri.dk tasked us with building a fully integrated Enterprise Resource Planning (ERP) solution to digitize and streamline all core business functions. The key goals included:
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Manage online and offline battery orders in a central system
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Automate battery diagnostics and charge-level management
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Integrate with Shipmondo for logistics and shipping workflows
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Implement Twilio SMS alerts for real-time customer communication
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Enable barcode scanning and inventory tracking
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Establish table and case management for repairs and servicing
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Include warranty lifecycle management
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Create a fully functional e-commerce storefront integrated with ERP
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Support payment gateway integration for seamless online transactions
Execution Challenges
| Category | Challenge Description |
|---|---|
| Order Consolidation | Synchronizing online orders from e-commerce with in-store service and repair bookings. |
| Battery Logic Customization | Implementing logic to track battery type, charge level, repair status, and refurbishment cycles. |
| Logistics Integration | Creating a seamless connection with Shipmondo for shipping labels, tracking, and dispatch. |
| Communication Automation | Integrating Twilio to trigger real-time SMS alerts for service status and delivery updates. |
| Barcode System | Setting up barcode generation, scanning, and tracking for thousands of unique battery units. |
| Repair Table Management | Assigning batteries to repair tables with case IDs, technician status, and turnaround tracking. |
| Warranty Tracking | Building a dynamic warranty tracker linked to product type, repair date, and replacement status. |
| Multichannel Commerce | Developing an ERP-integrated e-commerce frontend with stock sync and order sync in real time. |
| Payment Gateways | Integration with local Danish payment systems to process secure transactions. |
Solution Implementation
We designed and implemented a custom ERP platform tailored to ProBatteri.dk’s repair and sales workflow, covering the entire lifecycle — from product order to shipping and after-sales service.
Key Modules Delivered:
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🛒 Order Management System: Handles online and offline orders, assigns service jobs, and updates inventory automatically.
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🔋 Battery Diagnostics Module: Calculates charge levels, tracks repair stages, and logs refurbishment history.
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📦 Shipmondo Integration: Real-time shipping automation — label generation, dispatch tracking, and customer notifications.
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📲 Twilio SMS Alerts: Sends real-time updates for order confirmations, shipping, service status, and warranty alerts.
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📠 Barcode System: Auto-generates and scans barcodes for products, repairs, warranty claims, and warehouse movement.
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🔧 Table & Case Management: Organizes repair workflows by technician, table, status, and estimated delivery dates.
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🛡️ Warranty Management: Tracks warranty by serial number, customer, product lifecycle, and service history.
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🛍️ E-commerce Frontend: Custom online store built with product filters, live stock status, promotions, and order sync.
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💳 Payment Integration: Supports Denmark-specific payment methods and international gateways for secure transactions.
Impact & Results
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✅ Successfully centralized order processing, inventory, and logistics into one seamless ERP system.
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✅ Reduced manual errors and delays through real-time barcode scanning and digital repair tracking.
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✅ Improved customer satisfaction with Twilio-powered live notifications and proactive service updates.
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✅ Enabled full traceability of every battery unit — from sale to repair, to warranty claim — boosting accountability.
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✅ Integrated logistics (Shipmondo) saved 40–50% time in shipping workflows, including label printing and tracking.
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✅ Launched a fast, mobile-friendly e-commerce store synced with ERP for live stock and orders.
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✅ Delivered a scalable foundation for future automation, analytics, and business intelligence.
